Terms and Conditions

Effective date: September 2025

RG Software Services, having its registered office at Plot No 28, H.No 8-3-1110/D, Kesava Nagar, Srinagar Colony, Hyderabad, Telangana, 500073, India (hereinafter referred to as "HRIA", "we", "us" or "our"), on behalf of itself and its affiliates/group companies under the brand 'HRIA', owns and operates the websites 'www.hria.io' and 'www.hria.in' and the application 'HRIA', including its constituent products HRIA Recruit, HRIA Core, HRIA Payroll and TalentstaQ (together referred to as "Platform").

This document is a legally binding document between the registered or unregistered user of the Platform (hereinafter referred to as "you"/ "your"/ "yourself") and us in relation to the use of the Platform, and sets forth the terms and conditions by which you may access and use the Platform and our related Services (defined below).

1. Definitions

1.1 "Account" means any account created/registered by You or on Your behalf for access to and use of the Services.

1.2 "API" means the application programming interfaces developed, enabled by, or licensed to HRIA that permit certain functionalities provided by the Services.

1.3 "Candidate" means an individual who applies to a job posted by You (or Your organisation) through HRIA Recruit, including via the WhatsApp-based application flow.

1.4 "Customer Data" means all electronic data, text, messages, Personal Data, or other materials, including without limitation Personal Data of Users, Candidates and Employees, submitted to the Services by You through Your Account in connection with Your use of the Services.

1.5 "Confidential Information" means all information disclosed by one Party to the other Party, whether orally, in writing, and/or transmitted electronically, whether or not labelled "confidential" (or with a similar legend), which a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Confidential Information shall not include information which (a) was publicly known and generally available in the public domain prior to disclosure by the disclosing party; (b) becomes publicly known and generally available after disclosure through no action or inaction of the receiving party; (c) was already in the possession of the receiving party at the time of disclosure, as shown by its records; (d) is obtained from a third party without breach of that third party's confidentiality obligations; (e) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information; or (f) is required by law to be disclosed, provided the receiving party gives the disclosing party prior written notice to the extent legally permitted.

1.6 "Documentation" means any written or electronic documentation, images, video, text, or sounds specifying the functionalities of the Services provided or made available by HRIA to You or Your Users through the Services or otherwise.

1.7 "DPA" means the Data Processing Agreement executed, or to be executed, between You and Us in respect of Customer Data.

1.8 "Employee" means an individual whose employment, HR, or payroll records are administered by You through HRIA Core and/or HRIA Payroll.

1.9 "Order Form" means any service order form specifying the Services, particular features, and functionalities in the Services that You wish to avail, executed between You and Us.

1.10 "Personal Data" means any information relating to an identified or identifiable natural person that is submitted by You to the Services as part of Customer Data.

1.11 "Platform" means the cloud-based proprietary HR, recruitment, and workforce-management platform of HRIA, operated through the websites 'www.hria.io' and 'www.hria.in' and the application 'HRIA', comprising HRIA Recruit, HRIA Core, HRIA Payroll, and TalentstaQ.

1.12 "Process" means any operation or set of operations performed on Personal Data or sets of Personal Data, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission or dissemination, alignment or combination, restriction, erasure, or destruction.

1.13 "Sensitive Personal Data or Information" has the meaning given to it in Our Privacy Policy, and includes, without limitation, passwords, financial information, biometric information, and audio/video recordings captured during proctored assessments or interviews conducted through TalentstaQ or integrated meeting tools.

1.14 "Services" means the recruitment, HR, payroll, and assessment platform provided by HRIA and any new services HRIA may introduce from time to time, and any updates, modifications, or improvements thereto, including individually and collectively the API, Software, and any Documentation.

1.15 "Software" means any software provided by Us (either by download or access through the internet) that allows You to use any functionality in connection with the Service(s).

1.16 "Subscription Fee" means all charges associated with Your Account and use of the Services.

1.17 "Subscription Plan" means the pricing plan and any limitations for the Services that You have subscribed to.

1.18 "Subscription Term" means the period during which You have agreed to subscribe to the Services, as specified in the relevant Order Form or Subscription Plan.

1.19 "Taxes" means any taxes, levies, duties, or similar governmental assessments, including GST, value-added, sales, use, or withholding taxes assessable by any local, state, or foreign jurisdiction.

1.20 "Third Party Services" means third-party applications or services integrating with the Services through APIs or otherwise, including Google Calendar, Google Meet, Zoho Calendar, Zoho Meet, WhatsApp Business API/Meta infrastructure, and payment processors.

1.21 "User" means a designated user within the Services, including an Account administrator, recruiter, HR/payroll administrator, employee, or other designated user acting on Your behalf.

2. Acceptance of Terms

The terms of this document will be effective upon Your acceptance of the same (directly or indirectly in electronic form, by clicking "I Agree", or by use of the Platform and/or by creating an Account on the Platform) and will govern the relationship between You and Us for Your use of the Platform and the Services rendered therein. This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as applicable. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with applicable laws that require publishing, inter alia, the terms of use and privacy policy for access to or use of the Platform and the Services rendered thereunder. Please read this document carefully. By using the Platform, You indicate that You understand, agree, and consent to this document. If You do not agree with the terms of this document, please do not use this Platform.

By providing Us Your information or by using the Platform and the Services provided therein, You hereby consent to the collection, storage, processing, and transfer of any Personal Information (as defined in Our Privacy Policy) and non-personal information by Us as specified under these Terms of Use, and further agree that such collection, use, storage, and transfer of information shall not cause any loss or wrongful gain to You or any other person. These Terms of Use, as well as the Services provided by Us, are intended for organisations, entities, companies, and legal persons only. Individuals qualifying as consumers acting outside the scope of an economic activity, and for purposes different from trade, business, craft, or profession, are excluded, except where such individuals interact with the Services solely as a Candidate or Employee whose data is processed on a Client's instructions, as described in Our Privacy Policy.

You must be at least eighteen (18) years or older to access and use this Platform, unless You are a Candidate interacting through HRIA Recruit's WhatsApp application flow in the limited circumstances permitted under Applicable Law and with the safeguards described in Our Privacy Policy. Your entity or organisation on behalf of which You access the Platform and avail the Services should be duly incorporated/constituted as per Applicable Law. If You use the Services as an employee, agent, or contractor of a company, partnership, or similar entity, You represent and warrant that You have the authority to bind such entity to these Terms of Use.

Your access to the Platform and use of Our Services is also subject to Our Privacy Policy and Cookie Policy, the terms of which can be found directly on the Platform and are incorporated herein by reference. You agree that all agreements, notices, disclosures, and other communications We provide to You electronically satisfy any legal requirement that such communications be in writing.

Before You use, subscribe to, and/or begin using the Platform, You represent and warrant that You have fully read, understood, and accepted these Terms of Use, as updated from time to time. You are advised to review these Terms of Use periodically for updates. We shall take reasonable efforts to notify You of amendments through a notice on the Platform. Your continued access to the Platform and/or use of the Services from the date of updated Terms of Use shall be deemed acceptance of the updated Terms of Use. If You do not agree to the updated Terms of Use, You may not continue to access the Platform or use the Services.

If You wish to subscribe to Our Subscription Plan and avail the Services, in addition to these Terms of Use, You shall also agree to and execute the applicable Order Form, which shall be provided to You by Us upon request.

3. Third Party Services

You acknowledge and agree that the Services operate on, with, or using APIs and/or Third Party Services, including without limitation WhatsApp Business API/Meta infrastructure (for HRIA Recruit's candidate application flow), Google Calendar/Google Meet, Zoho Calendar/Zoho Meet (for interview scheduling), and third-party payment processors (for billing). Such Third Party Services are subject to the terms and conditions and privacy policies of the relevant third party. We are not responsible or liable for Your enablement, access, use, or operation of any Third Party Service, nor for the availability or operation of the Services to the extent dependent upon a Third Party Service. You are solely responsible for procuring any rights necessary to access such Third Party Services and for complying with their applicable terms and privacy policies. We make no representations or warranties with respect to Third Party Services. Any exchange of data or interaction between You and a Third Party Service is solely between You and that third party and is governed by that third party's terms.

4. Your Obligations

4.1 Your Account: Your access to and use of the Services is restricted to the specified number of individual Users mentioned in the relevant Order Form executed between You and HRIA. Each User shall be identified using unique login credentials ("User Login"), which shall be used only by one individual.

4.2 Acceptable Use: You agree not to: (a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time-share, or otherwise commercially exploit or make the Services available to any third party, other than Users in furtherance of Your internal business purposes as expressly permitted herein; (b) modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any content therein, or attempt to gain unauthorised access to the Services or related systems or networks; (c) violate any Applicable Law, including export control laws, privacy laws, or any other purpose not reasonably intended by HRIA; (d) use the Services to store or process content that infringes any person's intellectual property rights or is unlawful, discriminatory, or otherwise objectionable content in relation to a Candidate or Employee, including content that would violate anti-discrimination laws applicable to recruitment or employment; or (e) "crawl", "scrape", or "spider" any page, data, or portion of the Services through manual or automated means. You further agree not to: (a) disrupt the normal functioning of the Platform or interfere with other Users' ability to use the Services; (b) interfere with or disrupt the Platform, or servers or networks connected to it, or disobey any applicable requirements, procedures, or policies of networks connected to the Platform; (c) commit any fraudulent or unlawful act in relation to any third party or otherwise; (d) use the Platform/Services, without Our express written consent, for any commercial or unauthorised purpose, including unsolicited communication, advertisement, or spamming of Candidates or Employees; (e) incorporate the Services or any portion thereof into any other program or product without Our consent; (f) impersonate or misrepresent Your affiliation with any person; (g) attempt to access another User's Account or create a false identity on the Services; or (h) use the Services to sell advertising, sponsorships, or promotions not authorised by Us.

4.3 You represent and warrant to HRIA that You own or have the necessary rights, consents, and lawful basis to transmit the Customer Data (including any Candidate or Employee Personal Data and Sensitive Personal Data or Information) to HRIA, and that doing so does not violate any Applicable Law or any third party's proprietary or privacy rights. You further agree to comply with Applicable Data Protection Laws, including the Information Technology Act, 2000, the SPDI Rules, and the Digital Personal Data Protection Act, 2023, while processing Customer Data through the Platform, including obtaining any consents required from Candidates and Employees prior to enabling features such as proctoring, interview recording, or WhatsApp-based communication.

5. Termination of Platform Access & Deletion of Account

We reserve the right to disable/suspend Your Account at any time if: (a) You have failed to comply with any provision of these Terms of Use, Our Privacy Policy, or other applicable policies; (b) You have failed to duly pay the Subscription Fee; (c) activities occur on Your Account which, in Our sole discretion, would or might cause damage to Us and/or the Platform; (d) impair the Services or infringe or violate any third-party rights or Applicable Law; (e) You have engaged in conduct We determine, in Our sole discretion, to be inappropriate or unacceptable; or (f) for any other reason whatsoever.

We may also disable Your Account or suspend/terminate Your access to the Platform if You file any claim against Us or any claim involving the Platform. We reserve the right to seek and obtain remedies available to Us under Applicable Law or at equity as a result of Your breach of these Terms of Use, and Our disabling or suspension of Your Account shall be without prejudice to, and shall not be deemed a waiver of, the foregoing.

If We terminate, limit, or suspend Your right to use the Platform, You are prohibited, without Our prior written consent, from registering a new Account under Your name, a fake or borrowed name, or the name of any third party. In the event Your right to use the Platform is terminated, limited, or suspended, these Terms of Use will remain in effect and enforceable against You.

In addition to suspension for late/non-payment of Subscription Fee, HRIA may, in its discretion, suspend or terminate Your access to and use of Your Account or the Services if You are in violation of these Terms of Use. HRIA will notify You of activities that violate these Terms of Use and provide a period of thirty (30) days to cure or cease such activities ("Cure Period"). If You do not cure or cease such activities within the Cure Period, or if HRIA believes Your breach cannot be cured, Your Account shall be terminated immediately. HRIA also reserves the right to terminate Your Account at any time by written notice for business reasons, including discontinuation of the Services.

You may terminate Your Account and subscription to the Services at any time but will remain liable for all Subscription Fee for the Subscription Term. The Personal Information, non-personal information, and Customer Data ("Your Data") given by You to Us shall be retained by Us in accordance with the retention terms set out in Our Privacy Policy and any applicable Order Form/DPA, and will thereafter be permanently removed or anonymised (except when required by Applicable Law to retain, such as statutory payroll or tax record-keeping requirements). For further information regarding the deletion process, You may request a copy of Our Data Deletion Policy.

Notwithstanding anything contained herein, either HRIA or You may terminate these Terms of Use with notice if the other party becomes insolvent, makes an assignment for the benefit of creditors, is the subject of voluntary or involuntary bankruptcy/insolvency proceedings (except for involuntary proceedings dismissed within sixty (60) days), or has a receiver or resolution professional appointed for substantially all of its property.

All clauses of these Terms of Use which, by their nature, should survive expiration or termination shall continue in full force and effect notwithstanding such expiration or termination.

6. Subscription Plan

If You wish to avail the Services rendered through the Platform, You may choose an appropriate Subscription Plan as set forth on the Platform's pricing page or as agreed in the applicable Order Form. You agree to pay the applicable Subscription Fee in advance, on the frequency agreed in the Order Form (e.g., monthly or annually), unless otherwise agreed.

The Subscription Plan You choose may be updated from time to time, and it shall be Our responsibility to notify You of such changes. The payment obligations under these Terms of Use and the Order Form are non-cancelable, regardless of Your utilisation of the Platform/Services, and except as expressly permitted herein, Subscription Fees paid are non-refundable. You may cancel Your Subscription Plan during the Subscription Term; however, Your Account shall remain active until the expiry of the then-current Subscription Term.

Renewal: Your subscription to the Services will renew automatically unless the Account is terminated, or You give written notice of non-renewal at least thirty (30) days prior to the expiration of the relevant Subscription Term.

Late Payments/Non-payment: We will notify You if We do not receive payment of the Subscription Fee by the due date for Your Account. Terms pertaining to late payment/non-payment shall be as agreed between You and HRIA under the relevant Order Form.

Taxes: The Subscription Fee does not include Taxes. You agree to pay applicable direct or indirect Taxes (including GST) associated with Your Subscription Plan, which, to the extent We are legally required to collect the same, will be itemised on the invoice.

Upgrades and Downgrades: You may upgrade or downgrade between Subscription Plans. Downgrading may cause loss of features or capacity previously available to You, and We will not be liable for such loss. Upon upgrade, the new Subscription Fee for the subsisting billing period will be charged on a pro-rated basis; subsequent periods will be charged in full at the new Subscription Fee.

7. Personal Data Protection and Data Privacy

Our obligations regarding the use of Personal Data shall be restricted to the scope of the purpose for which such Personal Data was collected and processed, subject to Our Privacy Policy.

To the extent We receive Customer Data as a result of rendering the Services, We agree that We will: (a) not disclose or use any Customer Data except to the extent necessary to carry out Our obligations hereunder and for no other purpose; (b) not disclose Customer Data to any third party, including Our sub-processors, without Your prior written consent, except as required to provide the Services or as disclosed in Our Privacy Policy; (c) employ administrative, technical, and physical safeguards to prevent unauthorised use or disclosure of Customer Data; (d) promptly provide information regarding Our privacy and information security systems, policies, and procedures as You may reasonably request for due diligence and oversight purposes under Applicable Law; (e) in the event of any accidental or unlawful destruction, loss, alteration, theft, unauthorised use, disclosure of, or access to any Customer Data processed by Us, immediately commence reasonable efforts to investigate and remediate the same; and (f) as soon as practicable following discovery of any such event, provide You notice thereof and such further information and assistance as may be reasonably requested. We shall reasonably assist You, at Your expense, in meeting Your obligations under Applicable Data Protection Laws.

Our treatment of Customer Data is further governed by the Data Processing Agreement (DPA) executed, or to be executed, between You and Us, a copy of which shall be made available upon request. HRIA may perform analytics on Customer Data, in aggregated or de-identified form, to improve, enhance, support, and operate the Services and to compile statistical reports and insights, but will not use Customer Data to develop, improve, or train generalised/non-personalised AI or ML models, except in aggregated or de-identified form as described in Our Privacy Policy. You shall not disclose (and shall not permit any individual to disclose) any Sensitive Personal Data or Information to Us for processing except through the specific features of the Services designed to collect such data (such as TalentstaQ proctoring or interview recording), and only with the requisite notice and consent obtained from the relevant Candidate or Employee, as required under Applicable Law.

8. Intellectual Property Rights and Platform License

The copyright, database rights, patents, inventions, trademarks (including the HRIA marks), domain names, trade secrets or know-how, and other intellectual property rights in the Platform, products, and Services, including without limitation all content included on the Platform such as text, graphics, logos, button icons, images, audio, clips, digital downloads, software, data compilations, and technology used, appearing, or transmitted through it (excluding Customer Data) ("Intellectual Property"), belong to Us or Our affiliates or licensors and are protected under Indian law and, where applicable, foreign laws. We and Our licensors reserve all rights not expressly granted under these Terms of Use. The Software used on the Platform and the Documentation are Our Intellectual Property, protected under applicable copyright law, and shall remain the exclusive property of HRIA.

Subject to these Terms of Use and solely within the limits permitted by Us, We grant You a limited, non-exclusive, revocable, royalty-free, non-transferable, non-assignable, non-sublicensable right and license to access and use the Platform and the Services for Your internal business purposes. This license does not include any right to redistribute, resell, or commercially exploit the Platform. You shall not systematically extract any part of the content of, or use any robots, data-mining, or extraction tools in relation to, Our Platform. You shall not publish anything featuring parts of Our Platform (for example, Our Services or pricing) without Our prior written permission. You own the rights to the Customer Data that You provide to HRIA; HRIA does not claim ownership over such Customer Data. HRIA shall have the right to incorporate into the Services, or otherwise use, any suggestions, enhancement requests, recommendations, or other feedback it receives from You, and reserves the right to re-use any techniques and know-how gathered while providing the Services to You. All rights not expressly granted to You herein are reserved.

9. Confidentiality

Each Party acknowledges that, in the performance of these Terms of Use, it may have access to or be exposed to Confidential Information of the other Party. Each Party agrees that: (a) all Confidential Information shall remain the exclusive property of the disclosing Party; (b) it shall not use the other Party's Confidential Information for any purpose except in furtherance of these Terms of Use; (c) it shall not disclose the other Party's Confidential Information to any third party, except to its employees, officers, contractors, agents, and service providers on a need-to-know basis, provided such persons are bound in writing to confidentiality and non-use obligations no less protective than those herein; and (d) it shall return or destroy all Confidential Information of the disclosing Party upon termination of these Terms of Use or at the disclosing Party's request, subject to Applicable Law and, with respect to Us, Our internal record-keeping requirements. This Clause shall supersede any prior non-disclosure agreement between You and HRIA purporting to address the confidentiality of such Confidential Information.

10. Disclaimer of Warranties

Your use of the Platform and Our Services is entirely at Your own risk. To the extent not otherwise set out in these Terms of Use and to the fullest extent permitted under Applicable Law, the Platform is provided on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of (a) merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy, currentness, completeness, or reliability of any Services provided through the Platform or Third Party Services linked to the Platform, and assume no liability for any errors, mistakes, or inaccuracies of Service, including AI-generated candidate scores, rankings, or assessment results, which are provided as decision-support tools only and not as a substitute for Your own independent hiring or employment decisions; (b) personal injury or property damage of any nature resulting from Your access to and use of the Platform; (c) any unauthorised access to or use of Our secure servers and/or any Personal Information stored therein; (d) Your use of the Services meeting Your requirements; or (e) any information obtained by You as a result of using the Services being accurate or reliable, and defects in the operation or functionality of any Software provided as part of the Services being corrected. We do not warrant, endorse, guarantee, or assume responsibility for any Service advertised or offered by a third party through the Platform or any hyperlinked website, and We will not be a party to, or responsible for monitoring, any transaction between You and third-party providers, other than as provided herein.

Without limiting the foregoing, neither We nor Our affiliates or licensors warrant that access to the Platform will be uninterrupted, error-free, or always accessible, or that defects will be corrected; nor do We make any warranty as to the results that may be obtained from use of the Platform, or as to the timeliness, accuracy, reliability, or completeness of any information, materials, or services provided through or in connection with the Platform. We are not responsible for the conduct, whether online or offline, of any User, Candidate, or Employee. We do not warrant that the Platform is free from viruses, worms, trojan horses, or other harmful components, and do not guarantee that any Personal Information supplied by You will not be misappropriated, intercepted, deleted, destroyed, or misused by others. We may change, suspend, withdraw, or restrict the availability of all or any part of the Platform for business and operational reasons at any time without notice.

11. Limitation of Liability

Under no circumstances will We, Our affiliates, licensors, or any of such parties' agents, employees, officers, or directors be liable for any indirect, incidental, consequential, special, or exemplary damages arising in connection with Your use of or inability to use the Platform, even if advised of the possibility of the same, including but not limited to any loss of profit, loss of goodwill or business reputation, loss of opportunity, loss of business, business interruption, or loss of data suffered by You. Our aggregate liability arising out of or relating to these Terms of Use shall not exceed the Subscription Fee paid by You to Us in the twelve (12) months preceding the event giving rise to the claim, except where such limitation is not permitted under Applicable Law.

To the fullest extent permitted by law, any dispute You have with any third party arising out of Your use of the Services is directly between You and such third party, and You irrevocably release Us and Our affiliates from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in connection with such disputes. Nothing in these Terms of Use shall exclude or limit Our liability for any liability which cannot be excluded or limited under Applicable Law, or for any claim arising out of Our gross negligence or wilful misconduct.

12. Indemnity

You hereby indemnify, defend, and hold Us, Our affiliates, licensors, distributors, agents, and other authorised representatives harmless from and against any and all losses, damages, liabilities, and costs arising from or in connection with: (a) Your use of the Platform; (b) Your breach of any term, obligation, representation, or warranty under these Terms of Use; (c) any claim that Your provision or use of the Services (including submission of Customer Data) infringes any third party's rights, including the rights of a Candidate or Employee; and (d) Your breach of Applicable Law, including Applicable Data Protection Laws or employment/labour laws in respect of Candidates or Employees. Nothing in these Terms of Use shall exclude or limit Our liability for any liability which cannot be excluded or limited under Applicable Law, or any claim arising out of Our gross negligence or wilful misconduct. Your statutory rights as a User are not affected by these Terms of Use.

13. Limitation on Time to File Claims

Any cause of action or claim You may have arising out of or relating to these Terms of Use, the Platform, or the Services must be commenced within one (1) year after the cause of action accrues, failing which such cause of action or claim shall be permanently barred, to the extent permitted under Applicable Law.

14. Frequently Asked Questions ("FAQ")

We provide Frequently Asked Questions (FAQ) on the Platform to address certain common questions You may have while accessing the Platform and using Our Services.

15. Publicity Rights

You hereby grant HRIA the right to identify You as HRIA's customer on HRIA's website and/or marketing collateral, and to include Your use of the Services in case studies, unless You notify Us in writing that You do not consent to such use.

16. Force Majeure

We shall be relieved of all Our responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond Our reasonable control, including without limitation acts of God, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, epidemics, pandemics, lockdowns (state-wise or nation-wide), natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties (including WhatsApp Infrastructure Providers, Google, or Zoho), or any other reasons beyond Our reasonable control. You further acknowledge that We are not responsible for (a) any incompatibility between the Platform and any other website, service, software, or hardware, or (b) any delays or failures You may experience with transmissions or transactions relating to the Platform.

17. General

All notices to be provided by HRIA to You under these Terms of Use may be delivered in writing (i) by nationally recognised courier to the contact mailing address provided by You in any Order Form, or (ii) by electronic mail to the email address associated with Your Account. Our address for notice by courier is Plot No 28, H.No 8-3-1110/D, Kesava Nagar, Srinagar Colony, Hyderabad, Telangana, 500073, India, with a copy by electronic mail to connect@hria.io. All notices shall be deemed given immediately upon delivery by electronic mail, or, if otherwise delivered, upon receipt or, if earlier, two (2) business days after being deposited with a courier as permitted above. Any waiver of Our rights or remedies under these Terms of Use shall be effective only if in writing and executed by Our duly authorised representative, and shall apply only to the circumstances for which it is given. Our failure to exercise or enforce any right or remedy shall not operate as a waiver of such right or remedy, nor prevent its future exercise or enforcement.

These Terms of Use, together with Our Privacy Policy, Cookie Policy, and any Order Forms, incorporated herein by reference, constitute the entire agreement between the parties with respect to their subject matter. In case of conflict between these Terms of Use and other documents/policies, these Terms of Use shall prevail, except where an executed Order Form or DPA expressly states otherwise for its subject matter. Clause titles are for convenience only and have no legal or contractual effect. The words "including" and "includes" mean "including without limitation".

The provisions of these Terms of Use shall be harmoniously interpreted with each other and with Applicable Law, and upheld to the fullest extent permissible. The provisions herein are enforceable independently of each other, and the invalidity of any provision shall not affect the validity of the remaining provisions. If any provision is held invalid or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect. You confirm that You do not have an employment, contractor, agency, or partnership relationship with Us; We are merely providing You the Services on Your request.

These Terms of Use, and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India. Subject to Applicable Law, the courts at Hyderabad, Telangana, India shall have exclusive jurisdiction to settle any dispute or claim arising out of or in relation to these Terms of Use.

RG Software Services
Plot No 28, H.No 8-3-1110/D, Kesava Nagar, Srinagar Colony, Hyderabad, Telangana, 500073, India
Email: connect@hria.io